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TERMS & CONDITIONS

Legal Information for Our Customers

At Noir Blanche ArtiQ, we strive to provide a transparent and secure shopping experience for our customers. Our terms and conditions are designed to outline the legal boundaries that govern the use of our website and the purchase of our artisanal candles.

Understanding Our Terms & Conditions

1. General Use 

By accessing this website, purchasing retail products, or booking services with Noir Blanche ArtiQ, you agree to comply with these Terms & Conditions. These terms apply to all visitors, clients, and customers. 

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2. Retail Products 

  • All product descriptions, pricing, and availability are subject to change without notice. 

  • We reserve the right to limit quantities or discontinue products at any time. 

  • All sales are subject to our Refunds & Returns Disclaimer. 

3. Services & Treatments 

  • All spa and clinical treatments—including facials, body contouring, fat‑reduction services, and wellness rituals—are non‑medical cosmetic services. 

  • Results vary from person to person and are not guaranteed. 

  • Clients must disclose relevant health information prior to treatment. Failure to do so may affect service eligibility. 

4. Liability 

Noir Blanche ArtiQ is not responsible for adverse reactions, sensitivities, or outcomes related to treatments or retail products. By booking or purchasing, you acknowledge that you assume all associated risks. 

5. Intellectual Property 

All content on this website—including text, images, branding, and product descriptions—is the property of Noir Blanche ArtiQ and may not be copied or reproduced without permission. 

6. Privacy 

Your personal information is handled according to our Privacy Policy. By using our site or services, you consent to its terms.

Booking & Cancellation Policy

1. Booking Requirements 

  • A valid credit card or deposit may be required to secure appointments. 

  • Clients must arrive on time to ensure full service duration. Late arrivals may result in shortened services or rescheduling. 

2. Cancellations & Rescheduling 

  • Cancellations must be made at least 24 hours before the scheduled appointment. 

  • Cancellations made within 24 hours may result in a cancellation fee of up to 100% of the service cost. 

  • No‑shows will be charged the full service amount. 

3. Late Arrivals 

  • Arriving more than 10 minutes late may require rescheduling. 

  • If rescheduling is not possible, the appointment may be shortened without a price reduction. 

4. Refunds on Services 

  • All treatment sales are final. 

  • Refunds are not issued for dissatisfaction with results, as outcomes vary by individual. 

5. Packages, Promotions & Gift Cards 

  • All prepaid packages, promotions, and gift cards are non‑refundable and non‑transferable. 

  • Expired promotions cannot be extended unless otherwise stated. 

6. Right to Refuse Service 

We reserve the right to refuse service to anyone for reasons including safety concerns, inappropriate behavior, or failure to comply with policies. 

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